PetPartners and our underwriter, Markel Insurance Company, are committed to keeping your personal information private. The following is the privacy policy agreed upon by both PetPartners and Markel Insurance Company regarding your personal information.
Markel Insurance Company is committed to safeguarding your privacy. We understand your concerns regarding the privacy of your nonpublic personal financial information, and want to assure you that we do not sell this information to anyone for marketing or other purposes. We only use and share this type of information with non-affiliated third parties for purposes of underwriting insurance, administering your policy or claim and other purposes permitted by law, such as disclosures to insurance regulatory authorities or in response to legal process.
Federal law and the various state insurance departments regulate what types of disclosures are acceptable. For example, we are permitted to disclose nonpublic personal financial information as necessary to administer your policy or claim. Representative types of non-affiliated third parties that may be involved in your insurance transaction include the following individuals or organizations:
- Your insurance agent, broker or agency.
- A government agency or other organization pursuant to an examination of our records and/or practices.
- Your attorney, trustee or anyone else who has a legal interest in your policy.
- Persons to whom a court requires us, by order or subpoena, to provide information.
- Claims adjusters or investigators.
- An insurance support organization to prevent or prosecute fraud.
- Insurance rate advising organizations.
- Reinsurers
We have and maintain strict policies and procedures to protect the confidentiality of your nonpublic personal financial information. We maintain physical, electronic and procedural safeguards to protect this information from unauthorized access. Access to your information is restricted to those individuals having a business need for such information.
At Markel Insurance Company, we take your privacy very seriously. To follow you will find our privacy notice with your policy.
Notice of Markel Insurance Company's Privacy Policy
While information is the cornerstone of our ability to provide superior service to you, our most important asset is our customers' trust. Keeping customer information secure is a top priority for all of us at Markel. We intend to use information collected only in the normal course of our business and as permitted by law. Following is our privacy policy to our individual customers.
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us, our affiliates or others, and
- Information we receive from a consumer reporting agency.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
We may disclose nonpublic personal information about you to third party financial service providers, such as your insurance agent and/or broker. We may also disclose nonpublic personal information about you to non-affiliated third parties as permitted by law.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with applicable standards to guard your nonpublic personal information. For further information, please contact us at 1-800-431-1270.