About The Team Behind the AKC Pet Healthcare Plan
As long-time insurance professionals and pet lovers, the team at PetPartners fully understands our customers'
pet health insurance needs and expectations. At our offices in Raleigh, North Carolina, we have a great blend of insurance experience
and veterinary expertise working within best-in-class operating systems and practices. We proudly offer our
customers unsurpassed pet health coverage at competitive prices, with friendly and caring service.
"We are pleased to offer a variety of plans that enable you to insure the health of your dog or cat just as you would any other family member. We are excited and serious about partnering with you to keep your pet happy and healthy."
Steve Popovich, CEO of PetPartners
HistoryManagement TeamOur Underwriter
PetPartners sold its first pet healthcare policy in the U.S. in 2003, but our history goes back to the 1980's. That's when John Spurling purchased and developed pet healthcare insurance, exclusively for the Kennel Club of Great Britain, into one of the leading pet insurance innovators. Later, he launched PetPartners in the United Kingdom and then in the United States. Now, with over 30 years of experience, we have a proven track record in pet insurance for dogs and cats.
Since 2003, PetPartners has been the exclusive provider of pet health insurance protection to registrants of the American Kennel Club through
the AKC Pet Healthcare Plans. In 2004, we were selected by the Cat Fanciers' Association, the largest registry of pedigreed cats, to provide
our insurance to CFA registrants. In 2009, PetPartners began to offer its new PetPartners-branded products both to individuals and groups
(such as associations, companies and credit unions).
PetPartners' policies are underwritten by Markel Insurance Co. of Richmond, VA, one of the 50 largest insurance companies in the United States.
PetPartners is known for our excellent and hassle-free customer service by licensed agents. Our pet insurance coverage is trustworthy, convenient and reliable with a quick 15-day claims turnaround.
Our policies are available in all 50 states.
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Steve Popovich
President and Chief Executive Officer
Steve joined PetPartners in 2005 as CFO and became President and CEO in 2006. He came to PetPartners with a 25-year track record in various financial positions, both corporate and operations, with several global companies including Tyco International and Georgia-Pacific.
Steve has an accounting degree from the University of Florida and an MBA in Finance from Sacred Heart University in Fairfield, CT.
With tennis racket and ragged ball in hand, Steve and his wife, Sharon, spend a lot of time with their terrier-mix, Leo, who loves to play fetch more than food itself. "Boy, that little dog can out-and-out fly!" exclaim his neighbors. Leo is now listed with the AKC Canine Partners program, and is destined to become a star in Flyball.
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Sandy Boucher
Chief Marketing Officer and Executive Vice President
A seasoned insurance industry professional with more than twenty five years of experience in operations and marketing. Sandy is responsible for operations and all aspects of the sales and marketing function.
Sandy comes to PetPartners with extensive experience in all areas of marketing, sales, business development, audit, medical oversight, operations, and special investigations. She holds a license in property and casualty and is a certified CPAMAG. Her last five years were spent in the investigative segment, where she managed Independent Adjusting, Database, Surveillance, Claims, Fire, International Claims, and Special Investigations divisions. Three of these divisions included property and casualty claim oversight (Fire, Independent Adjusting and Special Investigations). Sandy also managed and developed international sales and marketing with a focus on branding and new business development. During her four years with Sterling Healthcare she held the position of Chief Privacy Officer for HIPAA and Compliance as well as Vice President of Staffing and Recruiting; at Blue Cross Blue Shield Sandy served for almost 15 years in numerous roles such as customer service, claims, audit, medical review, medical affairs, appeals/grievance, and quality/process improvement.
A North Carolina native who has spent most of her life in North Carolina, Sandy attended Mount Olive College. She is an avid
Carolina Tar Heels basketball fan and a Carolina Hurricanes hockey fan. She enjoys reading and spending time with her three pets:
Precious and Pixie are her two cats, and Lady is her loveable dog. Most of her time is spent with her husband and their two
daughters, all three of whom are also avid Hurricane and Tar Heel fans!
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Leyla Peters
AKC National Account Manager
Leyla joined Pet Partners in 2007 with a background in call center operations, provider relations, sales and underwriting.
She initially managed the day-to-day operations of our customer service call center. She is now part of the marketing team,
focusing on the American Kennel Club relationship. She serves as the point of contact for the AKC, managing sales, business
retention, creating promotional materials and attending trade shows.
Leyla has over 10 years experience in the insurance industry and is a licensed Property and Casualty agent. She is a Detroit,
Michigan native and in her free time she enjoys spending time at the beach and competing in the local hunter/jumper shows
with her two horses Templeton and Andiamo.
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www.markelah.com
4600 Cox Road
Glen Allen, VA 23060
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All of our pet health insurance plans are underwritten by Markel Insurance Company, part of the Markel Corporation.
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